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Americable Vacation & Deployment Service Suspension Policy [1] Links: ------ [1] http://amcbl-web1.americablejapan.com/Americable%20Vacation & Deployment Service Suspension Policy 03072018.pdf
Dear Valued Customer, THERE IS A 15% INTERNET DISCOUNT WHEN PACKAGED WITH EITHER DIGITAL BASIC OR EXPANDED DIGITAL TV PACKAGES. Sincerely, Americable Intl Japan, Inc.
_YES._ _To transfer your services, your current Americable account must be inactivated. All equipment previously issued to you must be returned to your current Americable office before moving. Once you have moved to your new residence, please visit ...
No, per our franchise agreement, you are only authorized to use our modems. This allows us to maintain better control of the modem and keep it up to date.
_YES._ _Provided your room mate already has access to your Americable Web Access Login, he/ she can make a onetime payment online._
_YES AND NO._ _Only owners of personal accounts will be able to update the credit card information. Spouses are the exception and can update the account with their credit card information. However, in the event that the spouse would like to update t...
_YES._ _Technically, anyone can return your equipment to our Customer Service Office but it is not recommended. If the equipment is damaged or destroyed while in someone else's possession, you will be liable for the cost of repair or replacement of ...
_NO._ _To acquire Americable services, the sponsor or spouse is only required to provide a valid government/ military issued photo ID. If possible, the memorandum from housing issued upon housing designation._
_NO._ _For both requests, just stop by your local Customer Service Office. Upon activation of services, you will be issued the equipment needed to start service. To inactivate your Americable service, you must return all equipment and settle your ba...
Americable subscribers have the convenience of paying his/her bill each month by credit card automatically. Customers can request Automatic Debiting on our website at www.americablejapan.net by logging into their Americable MyAccount. This information ...
_You may terminate your service at any time by visiting your local Americable Customer Service Office. Inactivation will be granted immediately once all equipment is returned and balances are settled. If the equipment is damaged, destroyed, lost or sto...
Americable's policy regarding refunds is as follows: BEFORE A REFUND CAN BE ISSUED, AN ACCOUNT MUST REMAIN INACTIVE FOR 30 DAYS. AFTER THE ACCOUNT IS INACTIVE FOR THE 30 DAY PERIOD, A REFUND IS TRANSFERRED BACK TO THE CARD IN WHICH THE PAYMENT IS MA...
_ NO._ _Americable cannot offer services off base. You can look into the MyAFN.net dish for TV and you can contact your housing office with assistance on getting internet from off base providers. _
Yes there is. You can access MyAccount to view your account information where you can update your credit card, create additional emails, pay your bill, suspend your account and create your website along with monitoring your data use. MyAccount [...
Please follow these steps to to contact a base office by e-mail: 1) Please go to our web site www.americablejapan.net [1] 2) Mouse over the "CUSTOMER" link to the left. 3) Click on "SUBMIT A TICKET". 4) Then in the "Department" section, mak...
AFTER 45 DAYS OF NONPAYMENT, A CUSTOMER'S SERVICE IS DISCONNECTED. *** THIS INCLUDES ANY PRE-PAID SERVICES. *** IN ORDER TO RECONNECT SERVICES, THE PAST DUE BALANCE MUST BE PAID, IN ADDITION TO A $30 RECONNECTION FEE. (THE NEXT MONTH'S PAYMENT MAY ...
WE OFFER MANY WAYS TO MAKE A PAYMENT: SAVE TIME AND PAY YOUR BILL ONLINE AT WWW.AMERICABLEJAPAN.NET Mail a check using MPS/USPS to: For Yokosuka and Ikego customers: Americable International, Inc. PSC 473 Box 87 FPO AP 96349-0087 For Atsu...
Registration Fee: $50.00 Installation Fee: $ 49.95 Late Fee (applied on the 13th of each month): $5.00 Cable/Internet Reconnect Fee (non-pay disconnect): $30.00 Lost or Damaged Modem Fee* $125.00 Missing or Damaged Power Cord* $ 25.00 Replaceme...
Bill payment is due by the 2nd of each month. If a customer has not received a bill in the mail by the 2nd of the month they should contact the base office to inquire about the bill. A $5 late fee is imposed approximately 10 days after the bill i...
_No._ _You are not able to transfer your current services to your roommate; however, you are able to transfer your equipment. In order to do so:_ * _You and your roommate must go to your local Americable Customer Service Office to confirm the ch...
Bill payment is due by the 2nd of each month. If a customer has not received a bill in the mail by the 2nd of the month they should contact the base office to inquire about the bill. Reminder: A $5 late fee is imposed approximately 10 days after t...
Since we send our emails out as a mass mailing, some email account providers (such as Yahoo and MSN) may consider our email "junk mail" and report your email bill to your junk mail or bulk mail folder. This can happen even if you've emailed us before. ...
_All phone calls are monitored and recorded for quality assurance. To protect our customers from the compromise of any sensitive information, we prohibit the exchange of credit card numbers and expiration dates over the phone. For customer convenience,...
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