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Knowledgebase: Customer Service Related Questions
When is my bill due?
Posted by Brad Shows on 20 March 2007 04:57 PM

Bill payment is due by the 2nd of each month.

If a customer has not received a bill via e-mail by the 2nd of the month they should contact the base office to inquire about the bill.

Reminder:

A $10 late fee is imposed approximately 10 days after the bill is due. Late fees are automatically added to your account on the 13th of each month.

We do not send out notices to inform you about additional late fees.

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