Need to contact one of our base offices by e-mail?
Posted by on 04 April 2018 09:55 AM
Please follow these steps to to contact a base office by e-mail:
1) Please go to our web site www.americablejapan.net
2) Mouse over the "Customer" link to the left.
3) Click on "Submit a Ticket".
4) Then in the "Department" section, make sure you select "Yokosuka/Ikego Customer Service" or "Atsugi Customer Service" or "Sasebo/Hario Customer Service" or "Iwakuni Customer Service".
5) Click Next>>
6) Fill out the form with your contact information and request.
7) Then hit the "Submit Button" at the bottom of the page.
That will generate an e-mail to the specific base office and they will respond to you with an e-mail or phone call as necessary.