Hulu Geo Restriction Issue
Posted by Freddy M on 08 March 2018 11:46 AM

  Hulu Geo-Restriction Error


As of Feb 19, 2018, Americable was informed by Hulu that our IP addresses are now 100% whitelisted.   If while accessing Hulu, you have an issue about geo restriction. Please contact Hulu via your Hulu Account email.


On your PC, log into your hulu account. Navigate to your Account. Click on “Need Help? Contact Us”. In “ask a question”, type in Military bases. Click on link “Why can’t I use Hulu Internationally”.  In the next window, under the section that says Military, click on “Contact Us”. Next window, make sure chat is selected and select “I have a general Question”.


In order to find out what your IP address is please go to . The website will show you your IP address as seen by Hulu. Click on the IP address to see the details of the IP address. This information will be used when responding to Hulu Write down so you can use it when addressing Hulu.

My IP Address Is:






On the Hulu site, in the box listed as “Please enter a brief description of your issue”. Please enter the above information: My IP, ISP, City, Region, Country and “I have a geo restriction issue”. Launch the chat.

When chat starts up with a Hulu rep, please inform them that you have contacted your ISP and have been informed that they have already sent the list of IP ranges and have been informed that IPs are all white listed as Feb 19, 2018. Let them know you are located in Japan on US Military Base.

This will be enough information for Hulu to take corrective action and remove the Geo Restriction for your IP address and should allow you to access the Hulu contact.

(0 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako Fusion