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Mar
6
Sun Outages Spring 2017
Posted by Mo Hawkins on 06 March 2017 08:43 AM

                                                                                                       Sun Outages

Each Spring and Fall there is a phenomenon called "solar transit outages" or commonly known as “sun outages” for a period of approximately two weeks. During these sun outages, the sun causes solar interference to all geostationary satellite signals typically during the months of February/March and September/October which can last as long as 15 minutes a day over a period of 15 days. The effects of a sun outage vary in degree from minimal to total outage throughout the 15 day period. Once it reaches its peak, the interference will gradually decrease becoming less noticeable each day.

Unfortunately, there is technically nothing we can do to prevent sun outages from occurring. Each satellite service that we receive signals from will experience this interference at predictable times.

Americable receives programming from a variety of Satellites both in Los Angeles and Yokosuka so although the outage window may be several hours the actual outage time any individual channel should not exceed 15-20 minutes.

Local Channels affected: (Satellite channels that are received locally in Japan and broadcast Live) Predicted sun outage: 3/2/2017 – 3/11/2017 from 09:45- 16:37.

All AFN channels, Cartoon Network, Animal Planet, Fox Network Japan, TCM, CNNj, HNN, EWTN, BBC World, Fox Business Network, National Geographic, The Golf Channel, Fox Crime, AXN, TFC, GMA, GMA Life

Time Delayed: (Satellite channels that are received in the U.S. and sent to Japan where they are time shifted to match playback times in the U.S.) Predicted sun outage: 3/3/2017 – 3/12/2017 from 08:00-15:00

Freeform, PBS, Nickelodeon, Nick Jr., TV Land, Discovery, Travel Channel, TLC, Food Network, HGTV, A&E, FX Network, Lifetime, Lifetime Movie Network, Fox Movie Channel, Spike TV, Comedy Central, History, CMT, MTV, MTV 2, VH1, BET, Univision, Galavision, History International, Military History, Discovery Military, Discovery Science, Outdoor, Crime & Investigation, Cooking Channel, OWN ~ Oprah Network, Discovery Family, fyi, Hallmark, Hallmark Movie, Lifetime Real Women, DIY Do It Yourself, The Movie Channel, Showtime, Showtime 2, Showtime Family, Flix, Fox Sports 2, FXX

Live: (Satellite Channels that are received in the U.S. and sent to Japan but are not time shifted due to being time sensitive such as news and sports) Predicted sun outage: 3/2/2017 – 3/11/2017 from 01:30-06:40

Fox News, Sportsman, Big 10 Network, CBS College Sports, Fox College Sports AT, Fox College Sports CN, Fox College Sports PAC, ESPN, ESPN 2, All Stingray Digital Audio channels


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Apr
22
Americable Wifi Locations - Yokosuka, Iwakuni, Atsugi and Sasebo
Posted by Brad Shows on 22 April 2016 03:39 PM


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Jun
1
Americable Vacation/Deployment Service Suspension Policy
Posted by System Administrator on 01 June 2012 05:12 PM

Date: June 1, 2012

To: Americable Customer Base

SUBJ: Americable Vacation/Deployment Service Suspension Policy

Americable is pleased to announce our Vacation/Deployment Service Suspension Policy to better service our subscribers who desire to suspend their services while on deployment or vacation.

Subscribers who would like to suspend their services while they deploy or go on vacation, no longer have to place large deposits on the equipment in their homes to suspend their account or disconnect everything and bring the equipment into our offices. Simply notify the Tech Support Staff at 241-2288 (046-896-2288 from your cell phone) and select option 2, or contact your local Americable Office via phone or email (support@americablejapan.com) to suspend your service. We will then suspend your account for a $4.95 per month Service Administration Fee and the monthly rental fee on whatever Cable Boxes you have in your home (No fee for Cable Modem).

This will allow those of you who have programming recorded on your Cable Box to retain that box in your home while you are away and upon your return finish viewing your recorded content. Once you know your return date, again simply contact us with that information and all your services will be active when you walk back in the door.

In order to qualify for this service you must be a current Auto Credit Card Debit customer with at least 6 months remaining on your Credit Card on file with your account in good standing and plan to be away for at least two weeks.

If you would like to return your equipment and turn off services, please bring the equipment into the office so we can close your account; however, a $15 Reconnect Fee may apply if you decide to reactivate your account. Effective July 1st, 2012, we will no longer accept deposits on the equipment as a means of suspending the account.

Please remember when emailing to provide your name, acct #, address and the effective date for your suspension and/or reactivation. Go to Americable Vacation & Deployment Service Suspension Policy to view the full policy.

Sincerely,
James A. Smith, II
Regional Manger
Americable Intl Japan, Inc.



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